The solution to streamline permitting and licensing
Today’s citizens and investors expect fast, accessible, and efficient public services, and no longer accept the inconvenience of long queues and lengthy processes. Permitting and licensing, due to its high complexity and number of parties involved, is often time-consuming and a burden for both governments and citizens alike.
The Multi Permit Solution is a comprehensive front and back office system designed to streamline and simplify the process of applying for, assessing, and approving permits and licenses.
With MPS you will achieve a high efficiency rate for a well-rounded customer service and happier citizens and businesses, at a substantially lower cost of operations. Get rid of any red tape that might be preventing someone to do business or obtain any other permit or license
Features and benefits of the Multi Permit Solution (MPS)
- Delivers a one-stop shop for citizens and businesses through a 24/7 accessible online portal, providing relevant information and instructions to apply for their permits and licenses.
- Guides end-users step by step and allows applicants to do most of the data-entry and uploading of documents.
- Offers smart portals that adjust automatically to the specific case requirements of the end user with use of dynamic case management.
- Enables cross-departmental collaboration with an integrated system for all involved departments and organizations.
- Provides a real-time overview of all applications and their status, offering insights into caseload and possible bottle-necks in the process.
- Facilitates citizens by allowing direct interaction with processing departments, providing insight in the steps taken and a digital file with all the related documentation of their case.
- Ensures complete and accurate applications through smart digital validations and pre-defined control procedures based on embedded legislation and internal workflow.
- Improves customer service and creates a happier community by making citizens and businesses feel in control of the application process.
- Makes enforcement and control more effective with integrated processes and easy authorized access for all fieldworkers with their smart phones and tablets.
- Realizes substantial operational savings and improved employee productivity by implementing automated business processes that cover all front and back office procedures.
